Returns & Exchanges

At NBW Ministries, we want you to be fully satisfied with your faith-inspired fashion. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.